Stuck-on interior light! And infotainment display imperfection...

zeekarone

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#1
This is so annoying - I just picked up a brand new Alltrack 2018 SE and the passenger-side rear interior light is STUCK on! It won't go off no matter how many times you press the button. It clicks, but it won't turn off. I missed this when I first got the car, as it was daytime and I didn't notice right away - but once it started to get dark (and after the dealer was closed) I immediately noticed it. Anyone else find this?

Also on the 8" glass touchscreen infotainment screen, there is slight vertical line that is noticeable down an entire portion of the screen. I thought it was a crack in the glass at first, but looks like it's on the screen itself under the glass - something with the pixels.

I guess I'll be taking this brand new vehicle back to the dealership for warranty repair after day 1...

OTHERWISE TOTALLY LOVE THE CAR!
 

Nokian

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#2
Did you try with the doors closed? One setting of the switch is ON, the other is DOOR, meaning the light comes on when the door is opened and shuts shortly after all the doors are closed, or the engine is started.
 
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zeekarone

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Thread Starter #3
Did you try with the doors closed? One setting of the switch is ON, the other is DOOR, meaning the light comes on when the door is opened and shuts shortly after all the doors are closed, or the engine is started.
Yea it's on all the time as soon as the car is on, doors shut, driving, etc. - and just that one, on that back passenger side. It's like the click-button doesn't work, it won't turn off no matter what. Currently have tape over it lol. Taking it to dealer this weekend...
 

Glenlivet

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City
Craftsbury Common
State
VT
Country
United States
What I Drive
2019 Golf TSi Alltrack S
#4
My 2019 S just started doing that! Both of the rear dome lights stay on all the time. The only time they turn off is if I turn off the engine, exit the car and use the remote to lock the doors. If I don't lock the doors the lights stay on all night long! I called the dealer and was told I'm not the only owner to experience that. They'll reset it for me, said it takes a few minutes and a magical sequence of pressing buttons and pulling levers.
 
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