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Thread: Panoramic Sunroof Leaking?
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  1. #61
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    Another Alltrack owner with leaking sunroof experience. Thought i'd comment here to bolster the discussion.

    Trip #1 to the dealer after finding water leaking into the rear lift door and coming out when it was opened. They traced it to the sunroof and replaced the frame and headliner. I had to go back to the dealer after I noticed some small snaps and other details weren't put back correctly.

    Trip #2 to the dealer after finding water stains on the replaced headliner. This is when I was told that it was due to the drain plug issue others have talked about. The plugs were ground down to prevent clogging. A second headliner was installed as well as the entire carpet (They found water at the driver and passenger side floors. I had to return this time as well after areas of the headliner were not finished properly.

    Honestly, I'm kind of hoping for the issue to happen again so I can pursue the lemon law in MA. I was driving on the highway today at 70mph and the car's alarm system went off. I tried to figure out what was happening, if I pressed some weird distress button or something, merged to the right and pulled over. By then it went off as if nothing had happened. I'm worried that the car's electrical system may have been affected by the water intrusion. Any thoughts there?

  2. #62
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    2018 VW Alltrack (Canadian) - once it started raining in Nova Scotia this fall after a dry summer, we first noticed damp metal under the underlay carpet in the wheel well, followed by significant headliner staining from the rear seat back to the hatch. Then after any significant rain, water appeared as drops on the trim at the base of each side rear window, water on the fabric sides in the rear hatch area, and up to 2" (yes two inches) of water around the spare tire. Initial dealer check to determine the damage, hopefully the cause and to order parts. "Spider trap" drain plugs removed by the dealer and reportedly sent to VW Canada by their request. Return visit to further remedy the leak and replace the headliner, etc. found pinched drain lines. Took the dealer 1 1/2 days to do the repairs and dry it out. No further leaks so far after a month or so. Dealer was very good about the whole affair, offered a rental car for the overnight inconvenience. Other than the time and annoyance of having a brand new, but wet car, all is well. Should the leaks reappear, we will push very hard for lemon law like solution or other suitable solution. Nova Scotia has such legislation proposed, but it will take a couple years to be implemented. Don't like having a car that was once very wet. Love the Alltrack & the pano roof.

    For info put 215/55/17 Blizzaks (WS80) on 2015 Golf alloy rims in place of the stock 18" for the winter. They look good. Costco was the best price ($175 plus install) plus a $70 cash card added in.

  3. #63
    Member Arm&Hammer's Avatar
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    I have the same situation as you.
    If I drive at highway speeds in the rain the next day a new stain appears. The electronics are affected my speakers go out, my windows don't function properly and sometimes can't lock the doors. If the car is sitting in the rain it does not seem to stain the headliner but I do get excessive windshield fogging when starting to drive.
    Prior two times they claimed it was outside influence due to the drains being clogged and they wanted to charge me on a brand new car (sure??), they blew out the drain tubes and it happened again twice and after several weeks it leaked again. I too will start the lemon law process. This is ridiculous how they are doing the minimum to get rid of the customer and hoping we don't come back. In the meantime the electronic problems in the car are getting worse and the headliner is getting more stained. I've been waiting 2 weeks so far to get a loaner for the next repair.

    From reading all the posts I think this Pano leak is a combination of several things and difficult to repair:
    1. The drain tubes get clogged if not routed properly or the design of the drains are not adequate
    2. There seems to be defective spider traps/ flaps at the end of the drain tubes which may or may not be causing the clog
    3. The main seal around the pano roof is not sealed properly so when there is excess water or the drains don't relieve the water from the sunroof channels water get into the headliner

    or a combination of all of the above...I guess we'll see someday.
    Last edited by Arm&Hammer; 01-13-2019 at 08:22 AM.

  4. #64
    New Member Huntero1975's Avatar
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    Well we got out 2018 Alltrack back from the dealer for the second time on Friday 11,
    The car has about 5200 miles on it.
    I did contact Vw of America when it went in the shop for the second time.
    I am really hopping this repair is it.
    The first repair the told us they replaced the track system, and this one they said the tray was not installed right.
    No headliner replaced yet as they want to make sure all the leaks have stopped before replacing it.
    Of coarse it was sunny all weekend here in the PNW in Jan.
    I am sure it will rain soon and we will see how it go's

  5. #65
    New Member Huntero1975's Avatar
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    Nope it's not fixed!!!! it rained for the first time today 1/17/19 and it still has leaks, Sound the bell round 3 is about to be underway...Dang tho had hopes it was fixed this time, love our car, to bad it has a leaking the roof!!!

 

 
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