Welcome to Volkswagen Golf Alltrack Forum, is this your first visit? Click the "Create Account" button now to join.
Register

User Tag List

Page 7 of 8 FirstFirst 12345678 LastLast
Results 61 to 70 of 76

Thread: Panoramic Sunroof Leaking?
0 Likes

  1. #61
    New Member
    Join Date
    Jan 2018
    Location
    Newport
    Posts
    7
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    4


    Guest-only advertisement. Register or Log In now!
    Another Alltrack owner with leaking sunroof experience. Thought i'd comment here to bolster the discussion.

    Trip #1 to the dealer after finding water leaking into the rear lift door and coming out when it was opened. They traced it to the sunroof and replaced the frame and headliner. I had to go back to the dealer after I noticed some small snaps and other details weren't put back correctly.

    Trip #2 to the dealer after finding water stains on the replaced headliner. This is when I was told that it was due to the drain plug issue others have talked about. The plugs were ground down to prevent clogging. A second headliner was installed as well as the entire carpet (They found water at the driver and passenger side floors. I had to return this time as well after areas of the headliner were not finished properly.

    Honestly, I'm kind of hoping for the issue to happen again so I can pursue the lemon law in MA. I was driving on the highway today at 70mph and the car's alarm system went off. I tried to figure out what was happening, if I pressed some weird distress button or something, merged to the right and pulled over. By then it went off as if nothing had happened. I'm worried that the car's electrical system may have been affected by the water intrusion. Any thoughts there?

  2. #62
    New Member
    Join Date
    Aug 2018
    Location
    Dartmouth
    Posts
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    2


    2018 VW Alltrack (Canadian) - once it started raining in Nova Scotia this fall after a dry summer, we first noticed damp metal under the underlay carpet in the wheel well, followed by significant headliner staining from the rear seat back to the hatch. Then after any significant rain, water appeared as drops on the trim at the base of each side rear window, water on the fabric sides in the rear hatch area, and up to 2" (yes two inches) of water around the spare tire. Initial dealer check to determine the damage, hopefully the cause and to order parts. "Spider trap" drain plugs removed by the dealer and reportedly sent to VW Canada by their request. Return visit to further remedy the leak and replace the headliner, etc. found pinched drain lines. Took the dealer 1 1/2 days to do the repairs and dry it out. No further leaks so far after a month or so. Dealer was very good about the whole affair, offered a rental car for the overnight inconvenience. Other than the time and annoyance of having a brand new, but wet car, all is well. Should the leaks reappear, we will push very hard for lemon law like solution or other suitable solution. Nova Scotia has such legislation proposed, but it will take a couple years to be implemented. Don't like having a car that was once very wet. Love the Alltrack & the pano roof.

    For info put 215/55/17 Blizzaks (WS80) on 2015 Golf alloy rims in place of the stock 18" for the winter. They look good. Costco was the best price ($175 plus install) plus a $70 cash card added in.

  3. #63
    Member Arm&Hammer's Avatar
    Join Date
    Apr 2018
    Location
    Washington DC
    Posts
    40
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    16


    I have the same situation as you.
    If I drive at highway speeds in the rain the next day a new stain appears. The electronics are affected my speakers go out, my windows don't function properly and sometimes can't lock the doors. If the car is sitting in the rain it does not seem to stain the headliner but I do get excessive windshield fogging when starting to drive.
    Prior two times they claimed it was outside influence due to the drains being clogged and they wanted to charge me on a brand new car (sure??), they blew out the drain tubes and it happened again twice and after several weeks it leaked again. I too will start the lemon law process. This is ridiculous how they are doing the minimum to get rid of the customer and hoping we don't come back. In the meantime the electronic problems in the car are getting worse and the headliner is getting more stained. I've been waiting 2 weeks so far to get a loaner for the next repair.

    From reading all the posts I think this Pano leak is a combination of several things and difficult to repair:
    1. The drain tubes get clogged if not routed properly or the design of the drains are not adequate
    2. There seems to be defective spider traps/ flaps at the end of the drain tubes which may or may not be causing the clog
    3. The main seal around the pano roof is not sealed properly so when there is excess water or the drains don't relieve the water from the sunroof channels water get into the headliner

    or a combination of all of the above...I guess we'll see someday.
    Last edited by Arm&Hammer; 01-13-2019 at 07:22 AM.

  4. #64
    New Member Huntero1975's Avatar
    Join Date
    Aug 2018
    Location
    Albany
    Posts
    20
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    2


    Well we got out 2018 Alltrack back from the dealer for the second time on Friday 11,
    The car has about 5200 miles on it.
    I did contact Vw of America when it went in the shop for the second time.
    I am really hopping this repair is it.
    The first repair the told us they replaced the track system, and this one they said the tray was not installed right.
    No headliner replaced yet as they want to make sure all the leaks have stopped before replacing it.
    Of coarse it was sunny all weekend here in the PNW in Jan.
    I am sure it will rain soon and we will see how it go's

  5. #65
    New Member Huntero1975's Avatar
    Join Date
    Aug 2018
    Location
    Albany
    Posts
    20
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    2


    Nope it's not fixed!!!! it rained for the first time today 1/17/19 and it still has leaks, Sound the bell round 3 is about to be underway...Dang tho had hopes it was fixed this time, love our car, to bad it has a leaking the roof!!!

  6. #66
    New Member
    Join Date
    Jan 2019
    Location
    Seattle
    Posts
    1
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    2


    Hello. New to group and forum.

    Our 2017 Alltrack SEL is parked outside in wet PNW; I noticed at about the 6 month mark that its interior glass was increasingly obscured by water condensation. Took it to dealer for first free service and asked them to find the leak. They say it was sunroof drains plugged. All PS carpets soaked and the spare tire was under water. They cleaned it up, dried it out, repaired rear drain tubes where they passed through floor, and sent me on my way after seven days. I requested a loaner due to the extensive downtime.

    I don't see any headliner stains, so not sure how the water routed itself. Thanks to the forum user who suggested registering the problem with the NHTSA. There were several complaints filed there already. Thanks also to the VWVortex site user who posted the applicable VW TSB, identifying manufacturing process defects requiring corrective action.

    My dealer was responsive and the work quality seems high, but I suspect they subcontracted the job to a specialist. They didn't let on that it was a known VW issue, and by summarizing the problem as debris in the drains, they were certainly trying to deflect scrutiny from themselves and VW corporate, to minimize their liability. That inference was the only downside of the service experience so far, and it left a bad aftertaste. Won't they ever learn it's not the FU itself, but all the subsequent lies and coverups that leave a permanent stain on one's reputation. It costs a little to confess up front, but this is small potatoes compared to a damaged reputation and extensive legal costs related to culpability.

    It's raining again, so I may be back here soon. After what I read here and elsewhere, I feel fortunate my state has a lemon law. If the car gives me any more problems, and VW is uncooperative, I will happily go the legal route. Such a sweet ride. What a shame to have the car potentially damaged by water already. Thanks for the informative thread responses.
    Last edited by fooall; 02-01-2019 at 09:03 PM.

  7. #67
    New Member
    Join Date
    Feb 2019
    Location
    Philadelphia
    Posts
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    2


    Quote Originally Posted by fooall View Post
    Hello. New to group and forum.

    Our 2017 Alltrack SEL is parked outside in wet PNW; I noticed at about the 6 month mark that its interior glass was increasingly obscured by water condensation. Took it to dealer for first free service and asked them to find the leak. They say it was sunroof drains plugged. All PS carpets soaked and the spare tire was under water. They cleaned it up, dried it out, repaired rear drain tubes where they passed through floor, and sent me on my way after seven days. I requested a loaner due to the extensive downtime.

    I don't see any headliner stains, so not sure how the water routed itself. Thanks to the forum user who suggested registering the problem with the NHTSA. There were several complaints filed there already. Thanks also to the VWVortex site user who posted the applicable VW TSB, identifying manufacturing process defects requiring corrective action.

    My dealer was responsive and the work quality seems high, but I suspect they subcontracted the job to a specialist. They didn't let on that it was a known VW issue, and by summarizing the problem as debris in the drains, they were certainly trying to deflect scrutiny from themselves and VW corporate, to minimize their liability. That inference was the only downside of the service experience so far, and it left a bad aftertaste. Won't they ever learn it's not the FU itself, but all the subsequent lies and coverups that leave a permanent stain on one's reputation. It costs a little to confess up front, but this is small potatoes compared to a damaged reputation and extensive legal costs related to culpability.

    It's raining again, so I may be back here soon. After what I read here and elsewhere, I feel fortunate my state has a lemon law. If the car gives me any more problems, and VW is uncooperative, I will happily go the legal route. Such a sweet ride. What a shame to have the car potentially damaged by water already. Thanks for the informative thread responses.
    I'm looking to buy a used alltrack and based on what I've gathered on other forums about the leaking roof I'm now inclined to get the S trim.
    Is it safe to get a SE/SEL that underwent corrective repairs by VW or get an S trim instead to avoid headaches?
    I'd appreciate feedback from folks who had their leaks repaired.
    This is what I'm looking at:
    https://www.automotiveavenuesnj.com/...h17au0hm521168
    https://www.automotiveavenuesnj.com/...h17au6hm511597

    TIA

  8. #68
    Member Arm&Hammer's Avatar
    Join Date
    Apr 2018
    Location
    Washington DC
    Posts
    40
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    16


    No, it is not safe to buy any certified used SE/SEL Alltrack. VW has not figured out how to solve the problem with the leaks yet, or they are not saying because it may be a huge expensive problem affecting all vehicles. If you haven't already Googled it , check out
    https://vwalltrackpanoleak.com/
    It is a website solely dedicated to VW Alltrack owners who have had leaks, there are over 120 individuals who have many issues with pictures. Looking over that website you will quickly see people who have been unsuccessful. Have been to the dealer multiple times and some over 30 days spent at the dealer for repairs and still having leaks.

    Bottom line: if I had to do it all over again I would stay away from VW.

    Also just noticed your links, the black SEL has a shadow on the rear headliner driver's side, can't tell if it is a stain, improperly installed headliner or it could be nothing but these may be the buybacks VW is trying to get rid of. Some owners have implemented their state lemon laws and have been successful in having VW buyback the cars. With such a high number of vehicles that are leaking and with high # of a defect rate that tells me they will all eventually leak.

  9. #69
    New Member
    Join Date
    Feb 2019
    Location
    Philadelphia
    Posts
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    2


    Got it. That'll save me a lot of time and headaches. I rally wanted to get a higher trim.
    I also came across post about leaks in S trim. I guess it's unrelated.
    BTW VWAlltrackPanoleaks.com isn't working.
    Thank you.

  10. #70
    Member Arm&Hammer's Avatar
    Join Date
    Apr 2018
    Location
    Washington DC
    Posts
    40
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Likes Received
    16


    Guest-only advertisement. Register or Log In now!
    Quote Originally Posted by fooall View Post
    Hello. New to group and forum.

    Our 2017 Alltrack SEL is parked outside in wet PNW; I noticed at about the 6 month mark that its interior glass was increasingly obscured by water condensation. Took it to dealer for first free service and asked them to find the leak. They say it was sunroof drains plugged. All PS carpets soaked and the spare tire was under water. They cleaned it up, dried it out, repaired rear drain tubes where they passed through floor, and sent me on my way after seven days. I requested a loaner due to the extensive downtime.

    I don't see any headliner stains, so not sure how the water routed itself. Thanks to the forum user who suggested registering the problem with the NHTSA. There were several complaints filed there already. Thanks also to the VWVortex site user who posted the applicable VW TSB, identifying manufacturing process defects requiring corrective action.

    My dealer was responsive and the work quality seems high, but I suspect they subcontracted the job to a specialist. They didn't let on that it was a known VW issue, and by summarizing the problem as debris in the drains, they were certainly trying to deflect scrutiny from themselves and VW corporate, to minimize their liability. That inference was the only downside of the service experience so far, and it left a bad aftertaste. Won't they ever learn it's not the FU itself, but all the subsequent lies and coverups that leave a permanent stain on one's reputation. It costs a little to confess up front, but this is small potatoes compared to a damaged reputation and extensive legal costs related to culpability.

    It's raining again, so I may be back here soon. After what I read here and elsewhere, I feel fortunate my state has a lemon law. If the car gives me any more problems, and VW is uncooperative, I will happily go the legal route. Such a sweet ride. What a shame to have the car potentially damaged by water already. Thanks for the informative thread responses.
    FooAll,
    Exactly the same BS and run around they gave me for the past 5 months. Now it is their 3rd attempt and over 31 days in for repair for the leak, they admitted there is a problem and TSB. Will not charge me for the diagnostics and repair, for a car under warranty. Got VW Custumer service involved to help out the dealer to find a solution. When I questioned VW rep if my dealership was capable of repairing my car or should I go to another one? The VW rep told me " they/my dealership has extensive knowledge and have performed leak repairs on many Alltracks" thus admitting that the dealer has been lying to me the whole time.
    Well said

 

 
Page 7 of 8 FirstFirst 12345678 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •